Conducting Meaningful IT Reference Checks
Samuel Strain |Resource Development Manager – Houston, TX
When finally finding a candidate that you believe is the perfect fit for your organization, conducting IT reference checks is a useful tool to find out who the candidate is as well as how they manage themselves in a professional environment. You may think that it is no longer worth doing checks, but the reality is that valuable information is there when conducted properly.
Not only do reference checks allow you to verify facts from resumes, cover letters, and interviews, but they also provide you the opportunity to learn about a job candidate through the eyes of another professional.
In this article, we’ll be talking about the purpose of IT reference checks, contacting the right references, as well as making sure you’re asking the right questions.
Conducting reference checks is one of the most important steps in the selection process for a new IT candidate. Since past performance is often the best indicator of future performance, references allow you to talk to past managers in order to determine if the applicant being considered is suited for the role within your organization.
Contacting the Right References
Making sure to contact the right reference is crucial. Gathering references that have supervised the candidate is the first step to a successful IT reference check. These insights provide much more weight as supervisor’s have managed the candidate over a period and give honest feedback.
Asking the Right Questions
There are many different routes to go when it comes to how a meaningful IT reference check should be conducted. Asking the right questions is essential in obtaining the information needed to make an informed decision about the candidate.
Preparing the questions beforehand is a well-known process that is utilized in many ways. This includes gathering insights and questions from the other people within the company whom interviewed the potential candidate. That way, all your bases are covered to get the most out of your reference check.
Questions about specific competencies need to be open-ended and detailed. While it is important to tailor reference check questions to your organization, the job and the candidate being considered, the following are some common examples of questions that may be asked:
– What unique skill did the candidate bring to your organization?
– Was the candidate successful in fulfilling his or her duties?
– What was it like to supervise the candidate?
– What are the candidates’ strengths? Weaknesses?
– What is the best thing you can share with me about the candidate? (silence is an answer)
– Is there anything I haven’t asked you that you I should have?
A successful reference check is determined when all the questions have been answered and you feel as though you truly got a sense of who the candidate is. Overall, conducting meaningful IT reference checks helps determine how well a potential candidate fits within your organizations.
Genuent is the technology staffing firm focused on delivering masterful technologists and resource solutions to solve complex technology and business challenges. Through relationships with our consultants and clients, Genuent is an element of change in the world of work. Founded in 2006 and headquartered in Houston, Texas, Genuent services clients nationally across the entire technology spectrum. www.genuent.com