ATM Support Specialist

Job Title: ATM Support Specialist

JOB ID: 19-06326

City: San Diego

State: CA

ATM Support Specialist - San Diego, CA - 1+ year contract

Genuent is hiring an ATM Support Specialist for a premiere client in the fancial services industry  
located in San Diego, CA. If you are interested or a match please contact Michael Coppola mcoppola@genuent.com or (714) 823-3537
Summary:
  • The ATM Support Specialist responds to incoming calls over the Automated Call Distribution (ACD) systems, listens, logs and assists when possible in simple problem determination and restoration of services on ATMs and ITMs.
  • This position executes Tech Help Desk functions to maintain the Bank's ATM and ITM networks, insuring availability to our customers.
  • This position serves as first line for problem identification and resolution, including remote repair and dispatch of vendor maintenance support where necessary.

Required:
  • Requires basic understanding and some knowledge of PC/LAN and network or ATM technologies.
  • Requires basic knowledge of all of the Bank's Data Processing equipment/infrastructure.

If interested, please contact Michael Coppola at mcoppola@genuent.com or call 714-823-3537


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