Business Process Automation Specialist

Job Title: Business Process Automation Specialist

JOB ID: 19-06209

City: Alpharetta

State: GA

Business Process Automation Specialist / Appian - Atlanta, Georgia
contact Lisa Leff -

The position will be responsible for evaluating and documenting business processes and using a low-code platform to digitize the processes in scope for our Shared Services Center. The resource will be comfortable working with key business users & process owners to analyze as-is business processes & work with Quality specialists to define to-be processes in a digital environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work with process managers, quality, and key business users to model optimized processes
  • Conduct process requirements sessions with key business users and deliver business requirements documents to process owners and Automation function leadership
  • Utilize the selected Business Process Management System/Suite (BPMS) platform to create process models using up to date Business Process Model and Notation (BPMN) & Decision Model and Notation (DMN) standards
  • Utilize the selected low-code platform for creating data models, user forms, user groups, and business rules
  • Perform proof of concepts to help the business recognize the feasibility of an automated solution
  • Collaborate with IT professionals for necessary integrations and RPA functions
  • Conduct unit & integration testing of solutions; plan and coordinate user acceptance testing
  • Provide functional application production support for issues pertaining to the automated processes and BPM platform by

  • Bachelor's degree, preferably in business management or administration or equivalent hands on experience
  • 3+ years of work experience in requirements gathering, requirements analysis, business process analysis, object-oriented analysis and data modeling
  • Experience with BPM / iBPMS tools with OCR and Business Process Modeling capabilities. (ie. Pega, Kofax, Appian, TIBCO, IBM BPM, Bizagi)
  • Deep working knowledge of learn process methodolgy
  • Strong design thinking skills, ability to think outside the box to create value for customers
  • Fluent in English
  • Exceptional communication skills with the ability to articulate solutions to customers
  • Ability to work within a fast paced, demanding environment
  • Self-starter with an entrepreneurial mindset
  • Certification from a leading Business Process Management provider
  • Lean + Six Sigma certification
  • Appian experience and/or knowledge preferred

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