Job Title: Enterprise Workplace Senior Engineer
JOB ID: 19-04320
Enterprise Workplace & Collaboration Engineer – Houston, TX
Work with a global team to implement Enterprise Workplace and Collaboration solutions. Provide technical guidance in planning and implementing new solutions while ensuring existing platforms remain stable.
- Experience with mergers & acquisitions with an emphasis on Workplace and Collaboration technologies.
- Experience implementing andor migrating to Office365, primarily Exchange Online.
- Experience with ADFS claims rules, O365 conditional access, Azure AD.
- Experience with MFA
- Experience with MDM solutions
- Lead a project or task, as needed.
- Follow team procedures, identify gaps and resolve effectively
- Provide technical overview to the rest of the team when required
- Ensure operational standards are adhered to
- Provide assistance to the Operations team, as needed
- Actively look to continuously improve working practices
- Demonstrate and deliver excellent service to all clients at all times
- Assist when instructed to design, implement and deliver BR obligations
Knowledge & Experience:
- O365 Conditional Access
- ADFS (e.g. Claims Rules)
- O365 Exchange Online
- O365 Tenant to Tenant migration
- O365 Advanced Threat Protection (ATP)
- Azure AD
- MFA (Duo Security)
- MDM (WorkspaceOneAirWatch)
- Electronic Faxing (RightFax, FacSys)
Skills / Other Personal Attributes Required:
- Must have ability to diagnose and solve problems while maintaining professionalism and courtesy
- Interpersonal skills necessary to effectively communicate at all technical levels
- Be able to demonstrate commitment to exceptional client service
- Excellent communication skills with the ability to understand and converse in English, verbally and in writing
- Be able to work adhere to technical and operational procedures and policies
- The necessary interpersonal skills to effectively interact and communicate throughout the Technology organization with individuals of varying technical abilities
- Self-motivated, enthusiastic, approachable and people oriented