Job Title: Help Desk Service Specialist 3
JOB ID: 20-02453
City: Carson City
Genuent's Government client is hiring a Help Desk Service Specialist 3 for an engagement in Carson City, Nevada for mid to July 2020 till 06/30/2021 (with possible extension). Qualified Candidates, please email your professional resume to Soo Lim Slim@genuent.com OR call 714-591-0121.
EMERGENCY COVID-19 Deloitte Contact Tracing & Tracking Project:
In response to the global Coronavirus pandemic and in an effort to stop the spread of the virus, the State of Nevada, will be implementing a statewide Contact Tracing and Tracking (CTT) software solution that will record people infected with COVID-19 and subsequently aid in determining and notifying individuals who may have come into contact with that person.
Responsibilities will include:
- 5+ years of IT Support Experience on Windows Platform
- Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field
- IT experience relevant to the duties of the position which should include IT Helpdesk customer support during the implementation of large, enterprise-level or statewide, vendor-hosted technology solution;
- May include systems and business process analyses; software application analyses and development; system testing and issue resolution; systems administration; system change control, updates, release implementation and maintenance; and user training development and provision.