UX Designer

Job Title: UX Designer

JOB ID: 20-02467

City: Houston

State: TX

Genuent is hiring a UX Designer for our direct client in the Houston, TX area.  This is a contract opportunity.  Qualified candidates should send an updated, Word version of their resume to Cara Mason at CMason@Genuent.com.

User Experience Designer
W2 Contract - Houston, TX 77002

Job Description:

The Innovation UX Designer is responsible for developing intuitive, compelling and forward-thinking designs and experiences for complex and dynamic mobile, desktop, voice, and web applications. This person will represent the Product Innovation team and work in seamless collaboration with internal groups to strategize and develop innovative solutions that deliver real value for our customers and the business. This role is critical to shaping the success of the innovation team. You will lead the team's ideation efforts by engaging current/ potential customers and internal teams through generative research and design efforts including: Design Thinking workshops, Design Sprints, and effect problem solving activities.
The UX Designer must begin with the customer's problem and identify the best way to help solve it. Furthermore, the UX Designer must be a problem-spotter and not just a solution-maker. S/he should be able to look beyond the immediate symptoms and investigate symptoms on a deeper level. The UX Designer will take audacity and humility into account when creating experiences for our customers. Audacity is to believe that the thing you are creating is something our customers want and need. Humility is about the customers you are designing for and not about you and your wants.

Responsibilities
  • Have a Design Thinking mindset and define problems in human-centric ways
  • Challenge the process and be unsatisfied with the status quo
  • Synthesize research and interview insights into problem statements, customer journey maps, individual interview profiles, and other ideation outputs
  • Plan and facilitate targeted ideation workshops with customers, partners, and internal client teams using design thinking methodologies to uncover solutions to problem statements generated in ideation phase
  • Be an innovation champion and establish and lead cultural initiatives across client to inspire and motivate, including design thinking methodology
  • Build prototypes and relevant experiences that users can intuitively engage and communicate the prototype's vision to other stakeholders, leadership, and potential users
  • Partner with engineering to ensure designs are properly implemented.
  • Drives creation of memorable and impactful products for a wide range of digital experiences, including web, mobile, desktop, and voice applications
  • Create and deliver artifacts (user flows, detailed wireframes, prototypes and other interaction design deliverables) that articulate a meaningful user experience
  • Work collaboratively with lines of business to develop strategies for taking their offerings into digital environments; identify digital marketing, service innovation and customer engagement opportunities and cultivate those opportunities into acquisition/retention returns
  • Collaborate with a core team of specialists, strategists, visual designers, content strategists and visual designers, to deliver digital experiences
  • Understand what data is available, how it can answer pressing questions, and how it can enable action
  • Take the initiative in providing input and feedback in both departmental discussions and on issues relating to other departments
  • Help business understand and help them see the true value in what we and our team provide
Requirements
  • Ability to leverage design thinking when deciding on the right output
  • Demonstrated history of- and passion for- leading groups through ideation workshops
  • Successful history of interpreting trends and research to generate high potential business ideas for further exploration, prototyping, and incubation
  • Exceptional communication and presentation skills with the ability to influence others
  • Proficiency with Axure, Invision, and Sketch other similar design platforms
  • Must be organized, able to act independently, and switch rapidly between different projects in a fast-paced environment
  • Strong experience with UX, UI, and visual design
  • Ability to implement human centered design, design principles, and color theory to produce the best aesthetics and simplified user experiences
  • Deep curiosity and desire to explore the unknown
  • Ability to empathize by understanding the human needs involved
  • Capacity to explore problems with different solutions through analysis and ideation
  • Ability to draw clear conclusions based on research and data
  • Ability to implement experiences into wireframes and prototypes
  • Strong understanding of the implications of design choices on usability and accessibility
  • Intimate understanding of the requirements of various form factors, including desktop, mobile, voice assistants, and large-scale screens
  • Ability to collaborate creatively with all teams
  • Experience in planning, conducting and analyzing usability studies
  • Ability to admit when you are wrong and ask for help
Preferred Qualification
  • 3+ years' experience with business strategy, innovation, or similar roles focused on driving growth for a business and its customers
  • Bachelor's Degree in related field preferred but not required
  • Educational experience in design thinking
  • Experience working in an Agile environment
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